Our People

For more than 35 years, this second-generation business has been welcoming clients by name. At Victory Verbatim,  we make an effort to treat everyone we deal with in a warm, personal way.

Meet our team.

Robyn ArndtRobyn Arndt
President and CEO

Robyn joined the family business in 1986 after the sudden passing of her Mother. She worked alongside her father, the founder James K. Arndt, until he passed away in 2004.  She has successfully grown and run Victory Verbatim and Victory Mediations by making the company, one of the most reputable reporting services in downtown Toronto. Victory was built on personal touch and clients’ relationships. Today she still instills with her team the importance of making each client feel special and appreciated. Her belief is, success is earned and not taken for granted. In her spare time, she enjoys traveling, real estate flips and Interior Design.


Joanie 3Joanie Gigante
Vice President

Joanie graduated from University of Nevada Las Vegas.  She has been with “her passion” Victory Verbatim, for almost 26 years.  As Vice President of the company, she has always been “hands on”, a leader amongst her colleagues, and known throughout the legal industry for her genuine warmth, hospitality and exceptional client relationship skills.  Joanie loves her dance classes, kick boxing, gardening and entertaining.  She always welcomes clients to contact her directly with anything they may need.


RobRob Norris
Vice President - Finance

Robert joined Victory Verbatim in 2005 after more than 15 years in public accounting, where he specialized in providing taxation services to clients ranging from multi-national public companies to owner-managed private businesses.  In his current role, Robert has overseen significant growth in the Company and has helped to rework the finances and organizational structure to best align with the long-term strategy of the business today.  Robert particularly enjoys working with the management team in making real-time decisions that allow Victory Verbatim to deliver superior customer service to its clients.


Chris 2

Chris Orr
Production Manager

Chris has spent over 30 years in the court reporting industry (27 with Victory), and brings his considerable experience and knowledge to bear in transcript production and quality control.  He has special expertise in third-party transcription. In his spare time he enjoys golf and gardening.



Jamie Roberts
IT Manager

Jamie has been planning and executing video conferencing services for over a decade.  Jamie has a diploma in audio engineering with industry experience in digital recording technology.  He enjoys reading, cycling and composing music in his spare time. 


John 2John Richardson
Print Room Supervisor

John is responsible for the formatting, printing and delivery of transcripts at Victory Verbatim.  With over 20 years in the industry, he has a vast knowledge of the court reporting business. John has a wealth of experience from discoveries and cross-examinations to U.S. depositions, hearings and arbitrations. Friendly and outgoing, he is always available to help our clients whatever the case may be.


Victory Verbatim
222 Bay Street
Suite 900
Toronto, Ontario M5K1H6

PHONE: 416 360 6117
FAX: 416 360 6482 
EMAIL: info@victoryverbatim.com | joanie@victoryverbatim.com